Stairlift Maintenance Guide – How to Maintain Your Stairlift

A stairlift can be a lifeline, providing essential mobility aid to those who need it. However, like anything mechanical, your stairlift will need frequent maintenance to ensure that it’s working its best at all times.

Without previous mechanical experience, it can be a little daunting to maintain your stairlift. That’s why our team at Venhill have put together some simple tips to help you keep your stairlift working in tip-top condition.

When & How to Clean Your Stairlift

If you’re ever considering cleaning your stairlift, you should make sure that it’s at the bottom of the stairs and powered down (the last thing we want is for the lift to activate while we’re cleaning!). Make sure you’ve read the manual back to front and you’re feeling confident to get started; if you’re ever not feeling like you’re 100% sure on what to do, then it might be best to avoid it for now and ask an expert.

Keeping your stairlift clean and dust free is really important. If left for an extended period without proper cleaning, dust and grime build up can result in poor performance or even total failure, so this is a step you don’t want to miss. You can use a feather duster or a dusting cloth to remove the worst of any dust that might have settled on the rail/chair. If necessary, a damp cloth can be used to give everything a quick wipe down. This will help with both sanitation and functionality, and should be done at least once a week if possible.

Gentle Lubrication

Lubricating your stairlift’s track will help keep it running smoothly. Make sure to lubricate the track after cleaning to ensure that you’ve got a clean surface to apply lubricant to. You should do this every 2-3 months, always cleaning between applications to avoid any nasty build up.

The reason you lubricate the track is so that the stairlift will continue to roll. We don’t want to introduce too much lubricant as this can cause the chair to slip or become unstable.

It can be quite difficult to lubricate your stairlift’s track. If you think it’ll be tough for you to balance on the stairs through the process, or if you suffer with joint issues of the hands, then it’s definitely worth asking someone to help you with this.

Make Sure to Service Regularly

Most stairlifts, both new and used, should come with a service plan of some variety. We strongly recommend that you take this service on and have (at least) yearly services. This will mean that important maintenance tasks will get done in a timely manner, and any issues with your stairlift will be flagged up and sorted immediately.

Upgrade & Maintain Your Stairlift Cables

Over time, your stairlift’s cable will become strained and won’t work as effectively as it did when it was new. Upgrading to a PTFE lined cable provides the peace of mind that you deserve, as these cables have a proven track record of being tough, reliable and long-lasting.

Key Signs of Problems

While stairlifts are built to last, like anything mechanical, they are prone to faults every once in a while. Stairlifts are designed to run relatively quietly, which means that if you hear any unusual noises when in use, then it’s worth getting in touch with an expert. These issues could stem from anywhere – the rollers could be loose, the cable could be lax or the motor could be on its way out.

In addition to this, the motion of your stairlift should be consistent and smooth. You’ll also want to contact a professional if your lift starts juddering or moving too quickly/too slowly.

Never Use Solvents or Bleach

Solvents, bleach or other home cleaning products can damage the sensitive equipment in your stairlift. This damage will likely void your warranty, and would be a costly mistake. If you need to remove any old lubricant, thick dust or built-up grime, then we recommend using a slightly damp cloth to wipe everything clear (it’s more than enough!).

Check With an Expert if You’re Unsure

If you find yourself with a problem that you’re not 100% sure how to approach, we recommend that you get in touch with a professional – while some of the maintenance jobs that we’ve listed are relatively easy to do, it’s not worth the risk if you think you’ll struggle to do it.

Find Bespoke PTFE Lined Stairlift Cables with Venhill

For over fifty years, Venhill have been creating the highest quality cables that money can buy. If you’re looking to upgrade your stairlift’s cable, we’re here to help.

Contact us today - our friendly team are on hand to advise you on exactly the cables you need, and to answer any questions that you might have.